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6 hours ago - last edited 6 hours ago
I've just purchased the new S25 direct from Samsung, included in the deal was a 3 sim.
This sim has arrived but hasn't been activated and there is nothing with the number on for me to be able to activate it.
To speak to 3 support, I need to know the number, but I can't find it, it is not on any of the paperwork the phone was sent with.
What can I do?
5 hours ago
Try placing it in phone, and when network sees it, it'll be activated.
Scroll through SIM settings in phone to see what your number is.
3 hours ago
I have put it in my phone but it doesn't recognise it as an active sim so I can't do anything with it.
6 hours ago
Do you have a three account that you can log into?
You should be able to activate the sim from your dashboard
6 hours ago
You need to know your number to be able to create an account.
I don't know the number and have no way of finding it out.