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Next to no Signal in New Flat

jbreakwell
Fledgling

on ‎08-08-2022 02:19 PM

on ‎08-08-2022 02:19 PM

I've recently moved and i now have next to no signal at my new flat.

I have to sit in one location to get enough 4G to be able to use whatsapp.

Do you offer any kind of network booster? or a 4G wifi router i could use?

Thanks

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SarahC
Employee
Employee

on ‎08-09-2022 03:22 PM

on ‎08-09-2022 03:22 PM

Hey @jbreakwell 

Congrats on the new flat! 🏠  As you've mentioned Whatsapp, I presume this is the signal on your mobile whilst using your data?

I would advise checking what our network coverage checker is saying for your new area and letting us know what it says. As well as this, use our network status checker to see if there are any known issues in your area that we're working on currently.

If you let us know the outcome on both of these then that would be great as this will depend on what the next steps would be 😊

Thanks,
SarahC

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