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I can hear people but they cant hear me

BEN666
New member

For more than 5 years i have had very poor signal but the map says 5G 4G signal is top tier as it should be as I'm right next to a busy town with amazing coverage well so the map says. The issue is i can hear people perfectly but when i call lets say my bank or internet provider or holiday agent or even 3 my voice is described as intermittent or non audioble my postcode is CLOSE to SG1 1TF. I Have been given £10 fob off per month off my bill, i had spoken to head 3 tech support: Have you tried to turn it on and off have you tried to put airplane mode on have you tried to reset network settings all this very weak troubleshooting steps that count for nothing, my phones Google pixel samsung Zfold5-6 sim card swap has done nothing 100% a 3 network issue not a customer "my issue" anyone would think im calling from a LED house, the internet is filled with issue 3 network issue for poor signal has anyone found a work around or a 3 agent who knows their job rather than script reading off a screen. Going back to my first comment i can hear people just fine but people cant hear me, now mobile to mobile works ok but its as explained anything else is unusable just to add wifi calling also does nothing to help. Thanks everyone!

1 REPLY 1
jr0
Involved

Do you have the same problems/symptoms when your signal is good? Have you installed any apps that show your signal strengh/coverage in more detail?