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No internet abroad

Alexm1
Regular

Hi, I’m in Switzerland and can text and have signal (I’ve been charged the £2 to access my allowance abroad) but I can access the internet! Please help.

alex 

Best solution
Best solution
Alexm1
Regular

Contacted three support and had to reset network settings - now all sorted

View solution in conversation

4 REPLIES 4
Best solution
Alexm1
Regular

Contacted three support and had to reset network settings - now all sorted

JonathanB
Community Moderator
Community Moderator

Hi @Alexm1,

Glad to hear this was sorted, and thanks for sharing the solution, I've marked this as a solution in case your posts go on to help other users too!

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Alexm1
Regular

Have not exceeded spend cap and data roaming is turned on.

Alexm1
Regular

*can’t access internet