Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi at my location in rural Highlands I am mostly on only h+ and very occasionally 4g one bar poor reception.what will happen to h+ when 3g gets switched off?will they finally turn up the 4g signal and improve reception?or will I be left without servi...
Hi,I have ordered the 5G home broadband on the 26th of September, its been now over three weeks and i still haven'tm been able to use it. To start with, when the hub has first arrived, i did everything as it was saying on the box, i inserted the sim,...
I recently ported my number from Lyca to Three. since then I am unable to receive any calls or texts, can make and send them though. People who call me receive a message stating number called not recognized. I've been going to the store for a week no...
I recently ported my number from Lyca to Three. Unfortunately since then I am unable to receive any calls or texts, can make and send them though. People who call me receive a message stating number called not recognised, however the number does show...
Hi currently have a PAYG sim with the 10gb top up for roaming in the USA. I can use the data and call other Three mobile numbers but not other numbers not on Three network. I am travelling with three others and we all have the same issues. Can anyone...
Am I going to be charged for using my data or voice call in Jersey Island uk
I am paying for broadband on the 5g modem. Did so to get reliable signal to work from home. Fine from June up until last week when suddenly having constant drop out. (Which is the reason I can’t use the wired service i aso pay for!)status checker say...
Hi Guys I have a 3 SIM only plan which says 5G. I have a samsung Note 20 ultra which is 5G compatible. I have yet to see a 5G signal in the whole of London. Yet with an EE sim, I get 5 G straightaway in many areas of London.Any ideas??
Pretty much everything is in the title. A week ago my 10GB data pack has been erased, support is busy or otherwise unavailable. I visited my local Three shop on Tuesday and was assured that my data will soon be restored. It wasn't. Can someone help m...
I have tried Googling my question but have not found an answer.When abroad using Roaming and you want to phone a local number in the Country you are in do you put in that Countries code in front of the number as if you are calling from the UK or does...
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