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No mobile internet

Noidea
Fledgling

on ‎03-05-2024 07:51 PM

on ‎03-05-2024 07:51 PM

Hi, I’ve just moved from o2 to Three and PAC coded my number across. I’ve had a confirmation text saying that it’s been successfully switched over. Texts and calls are working fine but for some reason my mobile data isn’t working. I’ve tried all of the steps that the website tell you to do ( including turning my phone off and on again) but it just isn’t working. 
Any help would be amazing. 
Thank you. 

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MZone
Rising star

on ‎03-05-2024 09:02 PM

on ‎03-05-2024 09:02 PM

Have you got the correct APN settings in your cellular data options? Could also be that your number hasn’t fully ported over yet - can take until the end of the day. It’s a complex process and split into data, text, calls so maybe the data is still coming over. Keep switching your phone off and on every 1/2 an hour and keep trying.  

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