No network for 3 days and no update?

[Alicia_]

For the last 3 days, I've had no internet connection and no mobile data. I use both Three mobile and mobile broadband. I checked the network status and it just says that they're working on a fix in my area, but no updates. I've always had good customer service with Three whenever I've had an issue, but 3 days of being left in the dark has left me quite frustrated 😔 will there be any sort of update? I now have to go to work and connect to their WiFi in order to use my phone and get any sort of connection. 

[Paddiewack]

Ah so you can use it albeit in a degraded way. Going to suggest you turn your phone off and on. You’ve probably done it but you’d be surprised at how often problems such as yours can be remedied by doing this as it refreshes  your network connection. You could also try resetting your network settings. Again a simple thing to try;you’ve nothing to lose. Failing that you’ll need to wait until the works done and I wish you well.