Not receiving calls, incorrect number
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on 03-12-2023 07:49 PM
My phone number was ported from Vodafone on 29/11 to Three but I am unable to receive calls. When people dial me says “incorrect number”. I have tried chatting with 3 daily online, but getting no joy at all, and suspect it is a split port issue. Was promised they would sort by 1st December, but still not working, don’t know what else to do, can anyone help me please?
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on 25-01-2024 04:57 PM
Hi guys,
Did you get this resolved? I'm only on day 1 but already missing important calls 😞
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on 12-12-2023 08:03 PM
I have the same thing. My daughter’s phone moved from Sky to 3 and it cannot receive incoming call. Says number is not recognised. I have tried calling 3 over and over again and have technical support. Tried to change the SIM and tried in new phone but still not working. We are getting nowhere. Anyone got any tips?
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on 04-12-2023 08:16 PM
I feel like I am going through something similar. Seems to be a pattern emerging. Not a good time to switch to three I think. Get a complaint logged

