cancel
Showing results for 
Search instead for 
Did you mean: 

Not receiving text or calls on payg sim

Roarrose
Fledgling

Hi,

I am not receiving text or calls on my new payg sim even though i can send texts/calls to others. How can i correct this please? thank you 

Best solution
Best solution
Roarrose
Fledgling

Hi, thanks for your help. I have actually resolved the issue as by sorting blocked numbers! thank you anyway.

View solution in conversation

2 REPLIES 2
PeteG
Community Support Team
Community Support Team

Hello.

Oh, that's a frustrating issue to be having. Do you know what happens when people try to call or text you? 
Can you also confirm if you transferred a number into Three from another network? 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Best solution
Roarrose
Fledgling

Hi, thanks for your help. I have actually resolved the issue as by sorting blocked numbers! thank you anyway.