Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

4G Home Broadband in Fife

Hi - any chance of a technical update on the mast that’s meant to be upgrading in the KY12 postcode area in Fife? For the past 5 weeks we’re getting a very patchy 2mbps download at best - despite a 4 bar signal on the 4G Hub - so we can’t do much at ...

Unable to complete voicemail setup

I just migrated from o2 to three, and finished porting my number. I found visual voicemail doesn't work on my iPhone, and it said I needed to call. I call, and it says I need to set it up, fine. I set my pin, record my name, and when I try to record ...

Server migration - Part 2

So my other (older) sim got disconnected from data services earlier and just went to re-register thinking Three would have this all figured out by now and nope.Got the account registered and a £35 data addon I put on it on 30/10 has vanished and now ...

Voicemail deactivation

How do I turn off my voice mail on 3

Only receiving incoming text from 3 or contacts with 3 provider

As of now, the SMS is still not working. I don't seem to be able to receive any SMS from any of the banks, hospitals and I’m heavy pregnant, or any other senders outside of the Three network.A few contacts sent me messages and they were not coming in...

Data

Hello therehipe you’re wellHow can I renew my data pack?

No mobile data

Unable to access mobile data! Ever since the re-registration it always keeps asking me to sign in. Called customer service, they kept telling me it's fixed but nothing's changed. My account also shows a depleted red bar when I should have an unlimite...

New Voicemail System Update

I have a couple of Three numbers and one of them has now got the new voicemail service, which appears much better than the previous one. The other number still has the alternating male/female voice voicemail. How do you get the new voicemail system? ...

3dafone latest merger news.

Latest on 3 - Vodafone merger. No surprise that EU regulators do not care as this is a UK only issue.BRUSSELS (Reuters) - Vodafone (NASDAQ:VOD) and CK Hutchison's $19 billion mobile merger in Britain does not pose any competition concerns to EU antit...

Register

Hi, I can not registry my phone number. Thanks Ales W.