Number not Transfered

[masp]

My previous number hasn't transferred over yet.

PAC code supplied from ID Mobile, then had a text from 3 saying "they had arranged for my number to be switched from my old network. On 20 / 05 / 2024 your current three number will change to my previous number. 

ID Mobile contract ended at the weekend, number hasn't transferred over yet. And i can't get through the 'help Bot' to get help.. can anyone help please?

[PeteG]

Hey.

Since the number was set to move over on the 20th May, the ID Mobile contact should have terminated on the same day.

Can you confirm if the ID mobile account has actually been cancelled by testing it? 

Pete.