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Phone not receiving or making calls

Susan48
Fledgling

Since Saturday (3 days ago) my phone (new in nov) isn’t receiving or making calls. Been to Apple Store and phone is all ok. I know there has been a problem over last few days but I go away on Thursday and need this phone working. Help please 

3 REPLIES 3
Susan48
Fledgling

My phone isn’t receiving or making calls ..it’s been like this 3 days. Been to Apple Store. Phone been checked and all ok. What can I do ? Going on holiday in two days ? I’ve done the on/off. Re set. Etc. 

Geluk
Key player

Go to local 3 store; get SIM swapped.

jr0
Established

Can be the sim or your account. Either pop into a store, chat or call to support.