cancel
Showing results for 
Search instead for 
Did you mean: 

RCS for iOS 18?

Clever-Trevor
Established

Hi,

Anyone have or know RCS enabled for IOS 18 on Three ?

 ( as I am on the beta version & see says ‘Voice & SMS’ - but no RCS! ) 

Thanks

18 REPLIES 18
JonathanB
Community Moderator
Community Moderator

Hi @Clever-Trevor,

Sorry for the delay on answering this, but I have made some enquiries. We're working with our partners on this, and hope to be able to support this service for our customers soon. Sorry that's as much as I can say for now.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


ajcpominoz
Fledgling

Is there any update on this? iOS 18 is available to the public now. 

Stef-S
Fledgling

Hi Jonathan, thanks for feeding back. Can you help me understand the hold-up? The infrastructure exists; it’s as simple as flicking a switch. Why are Three withholding the feature from iPhone? 

PeteG
Community Support Team
Community Support Team

Hello there. 

It's not quite as simple as flipping a switch, sadly.

There is changes that need to made on the network in order to ensure a proper 'handshake' between devices and the network. With iOS 18 now finalised, the network has the job of making any required changes to ensure that happens correctly, and then testing those changes to ensure that not only do they work, but that they don't cause any issues with pre existing features. The testing alone can take quite some time. 

Hopefully we'll see the feature launch soon! I'm sick of receiving low quality images and videos from my iOS friends. 

Pete. 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


graclarkey
Regular

@JonathanB thanks for replying. It’s really lame of Three that it isn’t yet supporting this in the UK even now when the first full release of iOS 18 is out. Not all iPhone users want to use a Meta-owned product to communicate with our Android-using friends.

Fordy
Fledgling

Don’t hold your breath mate. We’re still waiting for visual voicemail 

Lukiee24
Regular

I have now updated to iOS 18.0 (22A3354) still no option for RCS. Is three actually going to release this to us? 

graclarkey
Regular

No, I'm on Beta 6 now and it's still not been activated. Really disappointed that Three is so slow to turn this feature on in iOS 18 in the UK, considering it's supported RCS between Android devices for years. Together with the fact that network coverage in some parts of central London is abysmal, I'm seriously considering changing providers.

MZone
Maestro

From what I have read it’s appears only EE has enabled this for iPhone so far. I’m sure once the main update drops three will activate it too.