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Really poor 5G and 4G speeds in the Chelmsford CM* *** area

Business2024
Fledgling

Is anyone else in the Essex area experiencing problems with their 3 network? I've been with them for a while, but over the past few months, the speeds have become terrible. I used to get over 400 Mbps, but now I'm lucky to hit 20. I've contacted customer service multiple times, and they always give me the same response: there's an issue in the area requiring coordination between multiple teams. This excuse has been ongoing for months, and every time they say they'll update me in 7 days, yet here I am, still waiting months later...

1 REPLY 1
dawsjam
Fledgling

I've had issues with 3 coverage in Chelmsford for at least the past couple of months (CM3 3 postcode area) - Three don't do anything to resolve it after me contacting them numerous times. Will be leaving when my contract expires