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Rings before Voicemail

a_ukboy
Active

Hello, how is it possible to increase the number of rings before the voicemail kicks in? Thanks 

24 REPLIES 24
Tuffers
Regular

Could you please PM me the details on how to change it too. Thanks

56
Fledgling

I have a similar problem I want to change my setting to 5 second delay before divert and have been sent round the houses

Lloyd10
Fledgling

Could you send me the details also my dads phone only rings 2/3 times before going to voicemail 

StephR
Employee
Employee

Hey a_ukboy. It is possible to edit this setting, and you can choose between a 5, 10 or 15 second delay before your calls are diverted to voicemail. You can only change this setting with our help, so I've sent you a PM with more details on how to do that.

StephR



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Longers
Fledgling

Hi could you send me the link to change my ring tones to 15 seconds thanks 

JonathanB
Community Moderator
Community Moderator

Hi @Longers,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan



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MarilynL
Fledgling

can you message me too because your customer support has just told me it can't be changed?

JonathanB
Community Moderator
Community Moderator

Hi @MarilynL,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MikeSinnott
Fledgling

Hi there, Please can you tell me how to choose a shorter delay before calls are diverted ot voicemail. Think mine must be set to 15 secs. Thank you

wwindebank
Fledgling

HI I'm new to 3, can you tell me how i can shorten my number of calls please before voicemail.