Rings before Voicemail

[a_ukboy]

Hello, how is it possible to increase the number of rings before the voicemail kicks in? Thanks 

[JonathanB]

Hi @MarilynL,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan

[Longers]

Hi could you send me the link to change my ring tones to 15 seconds thanks 

[JonathanB]

Hi @Longers,

Sorry this is an older topic, at the time this could be changed by customer services. We've moved to a new Voicemail platform which supports some extra features such as missed call alerts, however it's not currently possible to change this from the default ring time of 15 seconds.

Thanks,
Jonathan

[cnasskau]

I have a similar question, although I want to reduce the number of times the phone rings before the voicemail starts. Steph, can you send me a message about how to do that. Thanks

[StephR]

Sure thing, cnasskau! I've sent a PM to you now, with details on how to get in touch to make that change 😊

StephR

[Lloyd10]

Could you send me the details also my dads phone only rings 2/3 times before going to voicemail 

[56]

I have a similar problem I want to change my setting to 5 second delay before divert and have been sent round the houses

[Tuffers]

Could you please PM me the details on how to change it too. Thanks

[56]

I urgently need to change my current 15 second voicemail delay to 5 seconds. Helpdesk not that helpful. I would appreciate any urgent assistance!

[Buffgirl73]

I would also like to reduce the rings before voicemail, it’s too long at the moment m. 

I hope you can help