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Roaming not working

YP19
Fledgling

Good Afternoon,

been having issues with my roaming, last month I was in Poland it work just fine I am in holiday in France and I can see is connecting to the roaming shows 4G but I cannot connect to the server. I ready restart the phone 6 time, i ready did the network restart like 5 times. I need my phone for GPS. 

22 REPLIES 22
Randall147
Fledgling

I have the same problem every time I buy a go roam pass and it never works currently in Portugal with no data complete nightmare 

PeteG
Community Support Team
Community Support Team

Hello, Randall. 

Welcome to Three Community. 

Oh that's weird. What happens when you try to connect to the roaming network there? 

Pete.



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ScooterNik
Fledgling

Exactly the same issue here in Malta, paid for roaming data but no connection.

Have tried all suggestions with no success.

Not a happy Three customer

Golfchannel
Fledgling

Had an absolute nightmare with Roaming in Bahrain, internet constantly saying it can’t connect to the server when I paid a fortune for it on top of my already rip-off contract — only because I was deceived when told we could use our full data allowances abroad. Absolutely cannot wait to change network when my contract finally expires in 6 weeks. Hate Three with a passion now. So deceptive. 

Levhun
Fledgling

Same issue, it works for the first day then it goes off. It didn't work in the Netherlands, didn't work in Spain. And now in Hungary, same issue. Roaming is on, the symbol shows full bars but shows a question mark on the network sign and says your may be out if data. Which I am not.

Bengelhoffer
Fledgling

I’m having the same problem at the moment in Hungary, when I landed it worked fine for the first 2-3 days and since yesterday I cannot use my mobile data even though I have included 28 day abroad data in my package 

PeteG
Community Support Team
Community Support Team

Hello. 

How much data have you used during your time away? 

Pete



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PeteG
Community Support Team
Community Support Team

Hello there. 

That's not so good. Do you know how much data you used on the first day? 

Pete. 



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Shoaib
Fledgling

I have the same issue and i am in greece