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SIM won’t work after I’ve been out of the UK for 6 months

hastley
Fledgling

I’ve been away for 6 month to Australia to work. I’ve come back to the UK and now my SIM won’t work at all and it won’t connect to a network.

 

Please help!! 🙏🙏

2 REPLIES 2
BRS
Fledgling

When a SIM card is inserted into the phone, the device itself does not see it at all, write: that "sim is missing", "no sim"?

sc1999
Local celebrity

Hi, sounds like you have a payg sim. If it is not used for 180 days then it stops working as per the ts & cs. Not sure if you can recover the sim or number but try customer services.  You can find the details at https://www.three.co.uk/support/contact-us