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on 06-01-2024 11:26 AM
I have joined back three network because it has excellent 5G speed. Three+ is detecting my number and not allowing to register again. So I tried login and forgot password and tried with new password but that also doesn’t work.
Three tech team said we are raising a work order for you and when I said what is your SLA for this? I mean how soon this will get fixed, that person said it will take ‘few weeks’ but few weeks is not something they should say because it can be 5 weeks, 15 weeks etc they should say it will take 14 days and they should stuck to 14 days as max instead of saying few weeks.
on 06-05-2024 03:47 PM
on 06-07-2024 12:16 PM
Hey Raj,
Thanks for reaching out.
I'll drop you a PM with instructions on how to reach out to my colleagues who will be able to help with this request.
To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".
Thanks,
Kate
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