Unable to receive calls or texts

[Zunaid]

I recently ported my number from Lyca to Three. Unfortunately since then I am unable to receive calls or texts, can make and send them though. People who call me receive a message stating number called not recognised, however the number does show correctly on my Three account.

I have chatted to advisors online and they have been helpful, told me this is being looked into, but couldn't give any further details or timescales and I am just a bit concerned I may be missing important calls and texts, just wondered if anyone could shed further light on this?

TIA 

[Sarastagg]

How did you get this resolved?? 

it’s been a week for me

[Sarastagg]

How did they resolve this 

[Welshy2023]

Just joined 3 from ee not able to receive text or calls either everything else work , what's the fix for this 

[Sarastagg]

Did you get it to work 

[owen1987]

This is happening for me also, just switched from Vodafone - haven’t been able to receive calls or texts for 4 days now, any advice 🙂

[Sarastagg]

Did you resolve this it happened to me 

[3Gcouk]

Hi

Do you have an iPhone or Android phone?

[Zunaid]

Hiya thank you for the reply, it's an android, however it has just been sorted as I received a text a moment ago

[anab]

Hi, I’m having the same issue and was wondering how long it took to get it sorted on your end? I’m on day 4 now and getting worried… Thanks!

[Just_me]

Hi how did you sort this as I'm currently having the same problem as we speak