Visual Voicemail

[tarantella]

When will Three have Visual Voicemail?

[tarantella]

Are Live Voicemail and Visual Voicemail the same thing ?

[glazunov2]

One of the reasons it is so needed is that the voicemail system is painfully clunky. It takes A G E S to read out the mobile numbers and makes listening to voicemail P A I N F U L. Please THREE sort this out. It would really improve customer experience. 

[tarantella]

Couldn't have put it better myself

[glazunov2]

If it’s not offered by Three how come I had it until 19th Dec?!

 

[tarantella]

No idea.

Unless they're starting to run tests, which would be a small step in the right direction.......

[glazunov2]

I had visual voicemail for a while on PAYG Three on both my lines. Both e-SIMs. I never set it up it just happened. Now it’s gone again. Weird. 

[keif]

I just found out 3 still haven't sorted out visual voicemail. I just moved back to three after leaving a few years ago to go back to o2 after I finished travelling (as the 3 signal wasn't good enough where I was living). That's changed now with 5g and the signals great, so I swapped back to three but this still isn't sorted out?!

[Yosof]

I now realise, sadly too late, that 3 do not provide this most basic of services. What I am wondering is why it takes weeks for me to be notified of voicemails? I just today 6 January 2023 was texted to tell me I had voicemails on 26 December 2022!! 

[isomeruk]

I've used Hullomail for a few years which offers a service similar to Visual Voicemail for both IOS and Android. Aubscription is a couple of quid a month for the 'lite' version - which is likely more than enough for most people. Or a fiver per month if you need a bit more!

[tarantella]

O2, EE, Vodafone and some of the mvno's all offer visual voicemail. 

And EE, Vodafone and EE offer missed call alerts.

Three offer neither.

And yet they keep putting up their prices, keep saying they want to be taken seriously etc etc

But instead what we get is no more inclusive Go Binge, no more inclusive Go Roam

Time to up your game, Three!