Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
How long are voicemails stored? Is it 14 days if not listened to, and 7 days if you do listen to them?
I recently purchased a Three contract SIM with a view to transferring my existing Three PAYG number to it. However, I was told that there's an on-going issue with Three's systems which prevents this from happening at present. I checked with Three c...
I’ve been paying for years and years, only to have poor to no signal, regardless of my location in the country - be it Scotland, Yorkshire, Wales, the Midlands, or even London. This issue persists across many different types of phones. The data signa...
I am trying to make phone calls but I can't. Is it possible that this happened because I had not pkenty of money in my bank account and Three couldn't withdraw. I payed in the evening providing my bank account details after I topped up my account. B...
No service. Two days now. Other providers looking more appealing by the hour.
I’d like to buy data for abroad. Is that possible?
No coverage whatsoever in Boscastle, Cornwall for over 24hours.
Trying to get an add-on with cash credit from voucher with new app and all it wants is bank details for auto renewal
Hi. I currently have a Three eSIM in my iPhone XR. However, I’ve just purchased a new iPhone 15 pro max and I’m looking to transfer/replace my existing eSIM number over to my new handset. I’ve spoken to Three customer services many times and visited ...
Pls can someone help me out.I recently ported from lyca to three and can’t receive calls or text for over 25 days now and every time I call three they keep telling me it’s been looked into and it’s been over 25 days. This is very frustrating as it’s ...
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| Subject | Author | Posted |
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| Thursday | ||
| 4 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
