Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Very poor network download speeds.

Hi. Can anyone provide any information regarding engineering work in the PO30 area please? According to the outage checker work has been ongoing for weeks, probably months. From a download speed of around 50-60mb/sec on 4g, my download speed varies f...

Best solution Playstation Remote Play

Can I access my Playstation at home using Ps remote play on the three network?Thanks

Free Roaming

Looking for a 5G sim only contract with free roaming in the EU and other countries.

Zte 801a dropping connection

Does anyone else have a zte801a that keeps dropping connection ?

Best solution New device no data.

Got my s22 ultra with 100gb monthly data delivered yesterday, but I got no data. Phone asks to sign in to three, and I get redirected to top up page. But I'm on 24 month contract with 100gb of data. SIM is placed in SIM 1 slot as I've read for data t...

Intermittent signal

I have had problems for nearly 8 weeks of gradually degrading signal to constant intermittent signal. Some of this time was covered by network checker stating work was being carried out in my area. 3 days ago this changed to our systems detect no pro...

Zyxel NR5103E IP Passthrough

Hello! I ordered the Three 5G Hub Zyxel NR5103E, I have intermittent 5G, varying from as low as 24mbps to 580mbps. My home network is a Unifi USG gateway followed by Access Points.I am using the NR5103E in (IP Passthrough) Bridge Mode via Lan etherne...

Mast issues in PL2

Anyone know when the engineering work will be completed in the PL2 area of plymouth it has been going on for ages.

Signal

HiBeen with Three for a little over two years now.For someone who doesn't have broadband, the unlimited sim deal is epic.OK, it's slow when downloading big files, but frankly, I'm ok with that.The unlimited tethering is such a huge bonus...I don't do...

Issues with GoRoam in the USA

I’m currently in San Francisco, and have used my phone without issue for the past two days. I got a text this morning saying I’ve reached my spend cap limit. I don’t know how to fix this, but I assume this is why I can’t use my phone now unless I hav...