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What are my options after hitting 12GB fair use
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on 07-27-2024 11:08 AM
Hi. I’m currently abroad in Croatia and have hit the 12GB of fair use.
Will buying an add on help or will I have to pay a surcharge for the rest of the holiday or until the next billing cycle.
I have pay monthly unlimited data.
Solved! Go to Solution.
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07-27-2024 12:05 PM - edited 07-27-2024 12:13 PM
The only option is a data passport but that costs £5 a day for unlimited data for 24 hours. Probably cheaper to just pay the surcharge depending on how much data you’re going to use. Based on 0.3p/mb for the surcharge on a three your way plan you would need to use 1666.66 mb in 24 hours to hit £5.
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on 08-07-2024 10:10 AM
Hi there, i've reacehed my 12 gb limit, in Italy, but is there any way to utilise the remainder that i have on my PAYG plan?. I've got heaps left. There's mention of utilising the surcharge, how do i use this please. Any help appreciated.
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on 08-07-2024 05:53 PM
You’ll have to top up cash and pay for what you use.
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on 08-05-2024 05:34 PM
Hi,
I don't quite understand the above responses (I am not very good with the technical stuff), apologies if I repeat a question that has already been answered. So once I reach the 12Gbyte limit, I can still buy a data passport for £5/day and that would allow me to go over the 12Gbyte? Is that true for business customers too?
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08-05-2024 05:51 PM - edited 08-05-2024 05:53 PM
Business charges are slightly different see here
Using Spain as an example it’s £6 inc vat for a data passport for 24hrs unlimited data.
Or/ 0.3p per MB if you still have UK data allowance, but go over the 12GB cap
Or/ 1p per MB of you have no UK data allowance left
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on 08-05-2024 06:07 PM
Thank you. I got the info from a Three shop today, that once the 12Gybyte is used, there is nothing they can do, which was weird. We have unlimited data, so should it not automatically be available for the 0.3p per MB? Thank you!
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on 08-05-2024 06:14 PM
From what I posted above I believe so yes but that is based on going to Spain. Please check the link i gave you for pricing for the country you are actually going to.
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on 07-27-2024 09:20 PM
Not wrong. The information given is straight from the Three website. Where are you getting your information from?
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07-27-2024 09:31 PM - edited 07-27-2024 09:31 PM
Three price guide and have a look at this post here
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07-27-2024 11:25 PM - edited 07-27-2024 11:54 PM
If I've given anybody incorrect information I do apologise.
I always try to be helpful with any of my posts, so please feel free to delete any erroneous replies (moderators).
