Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello. I've noticed a mast on a street where the associated cabinet is open. I think it's 3 equipment. Where would I report this please?
I am having issues with porting over my number from EE. I picked up the phone on Thursday and was told it would be completed on the day. I waited till Friday, however, it was still not complete. I spoke to Three in-line who advised it would be done b...
I purchased a cellular plan for my smartwatch yesterday, however it was stuck activating for 7 hours. I then contacted support who told me to unpair, then after that it was reset, and now i cant even get the login to appear when trying to add a cellu...
Hi there ,I came from India and got a three sim with firstly 20 pounds data pack but it got exhausted then I got again 20 pounds still faced same problem and than I got the unlimited pack and it show that my cash credit is 29 pounds now and I have ju...
To all three customers out there anyone having trouble re registering again im having trouble with my e.mail tried so many times getting ridiculous and seemingly no help .
hello community, after countless unsolved complaints, I still have problems with internet speed.specifically, I don't have these problems with another operator.I tried the following:-airplane mode-restart the Phone-restart mobile data settings.
Ever since Three moved to using their own SSID at TFL stations I have been unable to connect. I follow the steps and set the EAP method to AKA or SIM (both have been advised on setup steps) and after a short while authenticating get a warning my pass...
I’m about to travel to France and Belgium and was thinking of purchasing a 7 day Go Roam EU add on. However I’m reading of people having issues after buying the add on, e.g. the add on not working and them being charged as if they haven’t got the add...
Hii am transferring my old three payg number to one of the new three payg sims, I got the pac code and requested the transfer on Thursday. It was supposed to be complete today. Unfortunately an online agent has informed me the transfer failed as ther...
I have enabled data roaming and I still have 8GB of data left. It appears that the 5G is enabled on my phone, yet I couldn’t access to the internet when I use my data. Is there any solution for this problem.
