cancel
Showing results for 
Search instead for 
Did you mean: 

Why does phone lag when talking to business

trevorhill1959
Fledgling

I have a relatively new Samsung phone on 3 network. Whenever I call a business phone number there is a lag in the phone/network responding so that the first few sounds that I make (first few letters or numbers) are not heard by the person at the other end of the call. Everything works fine when calling other mobile numbers.
I had wondered if it was a characteristic of my phone. But today I was talking with a British Gas agent and he said that the same thing happens to him, also on 3, with a different model of phone.
It is very frustrating to have to keep repeating myself because the network can't keep up.
Does anyone have an explanation and solution for this please?

20 REPLIES 20
LynneDuffy
Fledgling

Did you ever resolve this. Its driving me crazy. TIA