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on 04-09-2023 04:31 AM
Three digital passport can only be renewed after midnight UK time. Support is only available during UK 08:00-22:00 weekdays and 09:00-20:00 weekends. If something goes wrong, like it just has I will get stuck with possibly large charges in the meantime.
Why not have a more rational way of renewing that fits in with the actual support available?
on 04-14-2023 03:25 PM
Hi @MatthewVCarey,
Thanks for the feedback, I'll pass this on, have you ran into extra charges due to an issue with renewing your data passport?
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