WiFi calling not working

[Scottiebee]

I’ve realised tonight I am unable to call out, receive calls or texts via WiFi. I last used it a few weeks ago and it worked fine. I have no mobile data signal where I am so I need the WiFi calling for emergencies. I have checked the network provider within my settings on iPhone and it says three 58.0 but when I tap it doesn’t give me an option of updating. 

[MichaelP]

Hello @Scottiebee,

Have you been able to use Wi-Fi calling since you reported this? If not, please confirm the device model that you're using.

Thanks,
Michael

[KamilOlczak]

Nothing Worked . Since three disconnected the 3G it happening to more and more people

[KamilOlczak]

Maybe it is a way to force to buy a new phone ?

[JonathanB]

Hey everyone,

I've noticed a few posts on this topic recently, can you all let me know which specific model of phone you're using?

Thanks,
Jonathan

[KamilOlczak]

iPhone SE1 2016

[GG7]

Still having this issue did you manage to get it sorted?

[KamilOlczak]

Same problem here. iPhone Se1 - carrier setting 50.1 , no WiFi calling this week!

[GG7]

Having the same issue here using iPhone on Carrier settings 50.1. Even after resetting network settings. No carrier settings update offered when clicking on settings>general>about.

again, has worked flawlessly for yrs and wifi calling on other networks (eg sky mobile) is working fine on other phones on this same wifi connection.

[MichaelP]

Hi @Scottiebee,

I'm sorry to hear you've not been able to use Wi-Fi calling for the past few weeks.

Usually, we'd first suggest checking for a carrier update through: Settings > General > About, where a prompt would appear if one is available.

Have you tried connecting to a different Wi-Fi network, just to see if it works?

Please also reset your network settings on the device. You can do this through the following steps:

Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

Please note, this will delete Wi-Fi/Bluetooth connections/passwords.

Thanks,
Michael