unable to receive calls

[Gillian1]

I’ve been unable to receive phone calls for 3 days now. Can you please confirm when this will be resolved . Thank you 

[Paddiewack · Accepted solution]

Go to the Three status checker to see if there are any outages within your home postcode. That’ll at least give you an idea,

[AnnMarie]

I’ve been on live chat and checked post code and confirmed that it is effecting my area. How long will this last

[JonathanB]

Hi @AnnMarie,

Sorry to hear you were affected yesterday. Our official topic for the issue is here Calling issues 25/06/2025 

Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our network. We apologise sincerely for the issues yesterday.

Thanks,
Jonathan

[JonathanB]

You can find the Network Status Checker here.

[AnnMarie]

• I can’t make or receive calls. My voicemail won’t work so I can’t even get voicemails