As requested, i tried again today and still not working! Error message now saying "Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk". Not great.
It's no comfort I know but I'm having the same problem too. Very frustrating and doesn't bode well having just signed up for a two year contract. Starting to worry that I've made a very poor decision.
Thanks, Jonathan. Since i sent this message I managed to get through to the call centre. There advice was simply that this was system wide problem and that i should not try and login again until Tuesday. I also requested a port of my old number to the new number which should happen tomorrow too. I am waiting for that to go through before trying again. Any other thoughts on what might be wrong welcome. Thanks
This does sounds really frustrating, I'll do my best to help. What's the error message you're seeing? Are you running into the same issues logging into My3 on the App, and on the Three website from a browser?
Thanks, JonathanB
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I hate three with a passion, they have done this upgrade and not thought it through, i have 4 accounts with them they are now telling me i can only register one account which i have and the other three accounts i cant register due to a conflict with the email address. Nightmare
