I’m sorry but you need to be much more specific about your situation. In any case your best (and only) bet is to contact customer service as this is a public discussion forum which,unlike them has no access to your account.
If you’re saying there’s an issue with your number being ported into Three then you’ll need to contact customer service but I confess I’m not entirely sure I’ve got the gist of what you’re trying to say. Either way you must contact customer service.
Is this a PAYG SIM? If yes, then a chargeable event such as text or out going call has to be made every 180 days. If not, then the number is cancelled and recycled. And lost. It may have been suspended if you are out of credit.
I’m sorry but you need to be much more specific about your situation. In any case your best (and only) bet is to contact customer service as this is a public discussion forum which,unlike them has no access to your account.
