Accounts and services - Get support for Three services

Three refusing to blacklist lost phone

Phone lost - reported to three, listed as lost on Apple. New eSIM from three immediately. then 5 weeks so far of trying to claim for it as three refusing to blacklist. Phone was purchased from Apple and I reckon that’s why they’re refusing. provided ...

Best solution Roaming Text

I received this text about roaming.Hi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-usI have ne...

help needed

Is there any way I can contact Three for help? I can seem to find it on their website - thanks in advance

Overcharged due to technical error, months later STILL no refund

I was overcharged on my March bill due to a technical error in which "some number ranges were incorrectly defined as special numbers and customer was charged for the same special number charges."I had to spot this myself by going through my bill, the...

Cancel my contact but no access to phone

HiIn June 2022 I took out a contract in my name for my friend's use , after 4 months I found out he had changed the name on the account and had not made any payments. I have since paid all monthly charges . I would like to cancel the contract as the ...

Data Roaming unable to work - stuck with no service in Spain

I’m currently in Spain and before I went , I made sure my spend cap was unlimited and purchased a 7 day European roaming package for £12. It’s day 2 and I still have no data, did not receive any texts at all when coming to Spain and have 0 service. O...

I want to switch provider when contract ends in August what do i do

remove recurring payment

Hello Can you please remove the recurring payment from my account

Stealing money

Its literally charging me loads of money for nothing.

Sim Cancellation

When my old sim contract was finished I was given the option to upgrade - I took this and upgraded to a new 24month contract. However the old sim was not replaced! So I have been paying an extra rolling contract for the last 4 months. I have called m...

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