cancel
Showing results for 
Search instead for 
Did you mean: 

Auto-renewal on new PAYG

Uitlander
Fledgling

Hi, I'm new to Three and am using a PAYG SIM on with a New Pay as You Go account. I have made an initial top up so that I have some credit, but opted for PAYG as I don't want a regular monthly bill commitment. I have a few questions that I'd appreciate some help with:

1. The Three App has a setting for auto-renewal. I don't want to configure any auto-renewal - is it possible to opt out of this feature? 

2. I entered my debit card details to buy my initial top up. I am not sure whether these have been stored on my account or not. I can't see any details in the "Manage saved cards" section. Does that mean my card details have not been saved?

1 REPLY 1
Anonymous
Not applicable

Two questions!

1) Auto renewal has to be set up specifically and you’d have got a confirmatory text if it had been set up. No text no auto renewal!

2) Again you’d have to specifically opt to save your card. No opt in no saved card.

Hope this helps.