Best solution No Nero code - it's only Monday!!
I can't believe there are no Nero reward codes this morning. Is this an error - surely 80000 codes have not been rewarded just today??
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
mad4mobiles scam on data only sim in router
some how mad4mobiles scam got the phone number inside a three router and has been charging £4.50 a week for the past 7 weeks on my account.i rang the number to cancel it from my landline but its automated message says there is no premium services att...
Best solution SMS says Data has 2 days Left, App says 2 Months
Hello,I just received a SMS from Three saying my data pack will run out in 2 days, although I bought a £90 unlimited pack and still have 2 months left. So I checked on the My3 app which gives the correct information.SMS seen here:App says this: The S...
Three chat support not fit for purposes
Hello everyone,Has anyone used the chat support recently and realised it's really not fit for purpose? I have been a customer of Three since leaving school with everything fine until the last year or so when I was forced to use it on multiple occasio...
Best solution Website error
I bought a 90 voucher and tried to purchase the unlimited data pack 3m.The website failed many times in various ways. I now have a 30 day unlimited and £55 balance on my account. This is not what i want. Who can convert this to a unlimited data ...
MY ADDRESS DONT EXIST ON DPD
I have a order for upgrade placed on the 30th of January 2025 and ahead of the delivery date I was looking into the dpud website And notice that my door number is not existing s this is a new postcode I try to contact the customer service and again n...
Best solution One-time Passcodes
Hi there!I've recently upgraded to a new number, and cancelled the old one. However, when I try to log in to my Three app, the number associated for the one-time passcode is the old number so do not receive the SMS. I've already updated my account de...
Three trade in - still no payment
Renewed my contract end of Nov 2024 and opted for the £300 cashback offer and recycle for my old device totalling £453. It's now February and still not received any payment. Ingram received my device on the 6th December and I never received a conform...
Best solution Being billed for old contract, but don't know the mobile number to cancel!
Hi All, Welcome your advice please!I'm paying for a contract but don't know the mobile number. I can't call Three to cancel because they ask for the number when you call 333. There's no 'I don't know the number' option. The only information I know ...
Best solution Fake calls from THREE
I am getting calls from 'THREE' 07********* and emails from promotion@threeuk.services offering new SIM only contract that is too good to be true - Don't be fooled
