Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Three have been a pain for months in sorting out my account. I wasn’t getting anywhere and getting fed up with the amount of letters being received by them.Manoj from the complaints team managed to do what everyone else couldn’t in less than 15 mins....
I have a Three 5G router and I am very pleased with it (although the speed varies, but that is to be expected). I have received an email saying my (first) bill is ready and that I can manage my account on-line.Unfortunately, when I try to create an ...
Hi, have been a Three customer for a couple of years. Was looking for an upgrade but wasn’t a fan of the deals on the Three website so I looked elsewhere and found a new contract on Affordable Mobiles that worked perfectly for what I needed.In the ch...
Hi, I have an extrasim only deal with my 3 contract which my son uses, his phone has been stolen today, what can I do and how di I find out how long I have left on the contract?;
I've just been into a 3 store to investigate a SIM card connection issue. It requires a manual connection reset each morning after my phone wakes up. Store CA suggested a new SIM card. OK. But then CA wanted a Govt ID hardcopy eg photo driving li...
I live in Northern Ireland and cross the border to Republic of Ireland frequently. Ireland and Isle of Man are exempt from daily roaming charges as per the 3 website but I am now getting a text for £1.67 exc vat when I call a UK number. It is also ...
I am getting charged £2 a day for roaming when I am in the republic of Ireland. I have been with 3 for 12 years and this has always been in my plan. When I check my plan it states that republic of Ireland and isle of man are exempt from these charges...
I bought a 10GB data pack that was activated on the 19th of October. Since switching to the three main app instead of the PAYG app, this was not accurately displayed but I still had data allowance. Since this weekend, my remaining cash credit was use...
Hello I can’t log in my account
Could someone help please, I'm a new 3 customer & have called 4 times now with regards to deactivating my voicemails as I dont use voicemail and I dont want anyone to be able to leave one, haven't even set it up... 3 chat and cust services both advis...
