Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Smartwatch Pairing not possible on Three

Hi,Just so it is out there for others to see and understand if they have a similar problem. Can you please confirm that Smartwatch pairing for a Samsung Galaxy 5 pro is only possible on the Three network if a Samsung phone is used, and as such the ad...

Phil8969 by • Fledgling
  • 603 Views
  • 2 replies
  • 0 likes

E Sign Document

Hi,  I placed an order for an upgrade on Friday 26th July and paid for next day delivery. Nothing was mentioned to me in regards to an e-sign when placing the order on the live chat and i received an email and call from the fraud and confirmation tea...

End contract

Moja umowa kończy się 8 września. Co muszę zrobić, aby przejść na miesięczne doładowania bez umowy?

Damian2 by • Fledgling
  • 373 Views
  • 1 replies
  • 0 likes

Change account name

My account was opened many years ago for my son to have a mobile phone. as he is now in his 20’s we would like to have the account in his name as he is unable to make changes or get a new contract now this current one is out of contract. he already p...

Triggers by • Fledgling
  • 1101 Views
  • 3 replies
  • 0 likes

Best solution Phone

How do I get to speak to a person? Been trying all morning this is ridiculous 

1Jordan by • Fledgling
  • 540 Views
  • 2 replies
  • 0 likes

Add on

Why I’m I having problems with my add on , put a voucher on today and bought the add on but the add on hasn’t been add on , but when I call 444 it’s saying you can’t have a add on when there’s already one on , but when I check my balance it’s zero . ...

Sarg by • Fledgling
  • 6514 Views
  • 37 replies
  • 1 likes

International roaming pass

currently abroad and My data roaming is off and I keep getting messages to say I have activated the pass. Apparently I am now close to my spending cap when I have purposely not wanting to activate international roaming. The problem is you can’t confi...

Having 2 SIM numbers in the 3 APP

Hi I have recently switched one SIM card to 3 and added it to my APP. I then purchased a new 3 SIM card and have set it up but do not see how to add it my 3 APP on my phone or on the PC. Can someone offer guidance? 

MEA by • Fledgling
  • 379 Views
  • 1 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
View All
Top solution authors
View All