Can't log in to my account and won't let me re register and direct debits keep getting bounced back

[Bones]

Won't let me log in or re register my details on the 3 app.

[sc1999]

Seems to be happening to others. Call customer services on 333 for phones, cannot remember number for broadband. If you are worried you can always make a manual payment over the phone.

[JonathanB]

Hi @Bones,

I'll send you a PM to direct you to some colleagues that can look into both the issues you're having with My3 and with Direct Debits.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
JonathanB