Hello.
Trying to register my son's phone number as we are both at end of contract & three want to bump us to up a few ££ and without ability to log in correctly I can't see what they are offering instead (I'm the bill payer & my number/account seem to have set up without problem)
When I click the "switch" option at the bottom of the page, I see his number, click on it, I need to re register. Okay.
Go through the process, the only email address I've ever used with Three, a nice complex password, I keep getting bounced back as "There's already an account with these details. Ensure you are the account owner and please chat to us and we'll look into it "
I tried to chat with support earlier but ran out of time and patience.
Before I try chat again, is the above a known problem ? Any way I can work around this avoiding chat support ?
Huge thanks
