I have the same issue as this, I have been with three for years, upgraded/recontracted in Jan and ever since then have had the issue. When I go abroad even using a tiny amount of Data in a GoRoam destination I hit the roaming limit I set (at £50 since I should never ever go over that in a week with the £2 or £5 inclusive roaming). Then I lose all service. Issue is compounded since there is no international number to call to get to the complaints direct number since its and 0800 number that doesn't work abroad, and 3 customer service is only available uk hours - not very helpful. The only response from 1st or 2nd line care or complaints is to remove the roaming limit, let the device run up charges and then go through the stress of getting them waived. I have no confidence this is fixed again since ever since re-contracting I have had the error online, web, app, three phone, different phone, computer - all show the error (in the screenshot below). Three keeps says it's all provisioned ok their end, the my3 app disagrees and each time I have been abroad - no roaming....the device doesn't even try to take the all inclusive daily fee, it just his some kind of roaming bar that should not be there. I'll give it one more go but then I would rather buy out my contract and leave than take the risk again.
