- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
06-13-2023 08:56 AM - edited 06-13-2023 09:01 AM
Hi
Fresh contract with Three.
From day 1 I can't login into my Three account Nor on App (iphone, Android) nor Windows Laptop (add blockers turned off).
Support can't help me in any way. Reseted my password, that's all they could do
#####
Something went wrong
We can’t load part or all of the information right now, please try again or contact helpdesk
Try again Back to home
errorUid: c2f51603-87f4-48e2-8
#####
Any help, Please.
Thank You.
on 06-14-2023 05:47 PM
I have this same issue
on 06-14-2023 04:29 PM
Please kindly read the many other threads with other customers with the same issue. In short, Three have updated their systems, and its affected a load of customers. Login is only one of the problems. Check your bill too as you may find its missing any agreed discounts if you have purchased your contract from a third party such as fonehouse. No fix yet though from three. Sorry
on 06-13-2023 08:03 PM
Same problem here. The 3 guys on chat last night didn't seem to know anything about this. The final one said he'd definitely fixed it by 'refreshing my account'. Unfortunately it's not fixed.