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on 12-01-2023 05:43 PM
Hi,
I am getting charged for Netflix which I never subscribed. I don't find anyway to unsubscribe from 3 website or app.
I have called 333 many times and raised complaints but no solution so far.
I also called Netflix, thay said they don't have my account so they can't do anything.
I have called boku as I see their name in my bills but they too said they can't do anything and recommended to contact 3.
So can you please tell me how can I cancel it?
Please don't tell it's not possible as 3 is charging money from me.
I am frustrated so much as had spent my lots of valuable time for th
I
on 12-04-2023 04:12 PM
Sorry not getting you.
on 12-04-2023 03:31 PM
Hi,
I’ve been having the same issue and have been passed back and forth between Three and Netflix all day!
I called Netflix today via this number: 08000966379 and finally got through to someone who was able to help. She said she’s cancelled the account with Three and I should expect a refund of the amount.
I would suggest you try this and hopefully you’ll get through to a person you can speak to.
I don’t know where these charges have come from, as I too don’t ever remember agreeing to this. I couldn’t even sign into an account linked with my phone number as the website claimed it didn’t have record of one. Hopefully this should fix it for us 🙂
on 12-01-2023 05:49 PM
There networks down today so I would wait till it back up and try chat log a complaint
Who did offer u it?