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I already cancelled my contract so I need pac code can anyone help me I don't know now what I do

Sahil28
Fledgling

Please anyone help me I already cancelled my contract but I need my number I don't have pac code can anybody tell me how I get pac code . I don't have any signal in my sim card . I don't receive any text and call. Please help me 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello, Sahil. 

A PAC is used to cancel an account, the number transfers as part of the process. If you've cancelled the account already, you can't then get a PAC for it as the number is already terminated. 

You would need to contact the Support Team in order to see if there's anything that can be done about that. Depending on the status of the account, it may or may not be possible to recover the number. 

Pete. 



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