Hello, Atlantico.
I'm saddened to see you're having issues gaining access to your phone number.
It's unclear what would have caused that to happen, but the idea that the wrong number was ported in isn't really possible. When a mobile phone network provides a PAC, the PAC is paired with a specific phone number, or numbers. If you then contact another company, give them the PAC, and then give them the wrong phone number, or the agent gets the phone number wrong, they will get an error saying the PAC isn't valid. Think of the process like a password and username, where the phone number is the user name, and the PAC is the password - they need to match.
It's more likely that either the PAC that was issued to you did not have the correct phone number paired to it, or the port in process didn't complete, and the number on the SIM is a temporary number. Do you know what the phone number was on the SIM card before you used your PAC? If so, does it match the number that's currently active on the SIM now?
As a reminder, please don't post any phone numbers here, as this is a public space, I'm just looking for confirmation of whether or not they are the same numbers.
Pete.
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