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Conversations

Auto renew add on?

I swapped to PAYG over a year ago and find it frustrating to have to buy an add on every 30 days, sometimes I go through the process and pay but the payment fails and I have to start again. I have tried to buy an auto renew data pack but I can only s...

System Migration

Was wondering if anybody else in the 3 community is feeling as disgruntled as i am?I had a contract with Hutchison 3G that expired on 9 may 2004 (yes 2004). I have not used this account and forgotten about it over nearly 2 decades then to my amazemen...

Zoe1978 by Fledgling
  • 2290 Views
  • 3 replies
  • 1 likes

help

I had a pay-as-you-go number that I used as my WhatsApp and Telegram number. Now I can't access that SIM card because it's burnt out. Every time I talk to the team, they close the chat on me. I really need that number now. Can anyone help me?

Account registration

I’m trying to register my 3 account. I put my number and email and the places provided but when I click on the register button nothing happens. Can you help me solve this problem please. Your great response will be appreciated. Thanks.@Three

Rizwan by Fledgling
  • 1308 Views
  • 1 replies
  • 0 likes

'Register' button not working

Tried to load into My3 app today and was told I have to re-register due to changes. While going through the registration page, I put my number, email and password but then when I hit the register button, nothing happens. Sometimes it will load a Capt...

Krimmy by Fledgling
  • 2680 Views
  • 2 replies
  • 0 likes

What are Three up to?

I'm on a 30 day rolling contract and I gave Three notice on the 2nd October, so the contract will end in the 2nd November.I have a returns bag, so I'm all set. However, Three sent me the following email today. Do they know what they're doing?Thanks f...

Anonymous by Not applicable
  • 1722 Views
  • 2 replies
  • 0 likes

Unlinking email

Hello, I'm new to three. I’ve recently got a new phone on contract. Unfortunately, I’ve ended up in a problem loop. It starts with the phone being sent with the wrong SIM card. Instead of being sent my contracted sim, they have sent me a pay-as-you-g...

Stilling your money

Had no access to my purchesed data allowence twice this month due, payed £15 for a day. Web site shows a have data allowence but no data work, from the allowence I payed, but mony been taken from money remaining on my account which cost unbelivable. ...

Vlad2327 by Fledgling
  • 1587 Views
  • 1 replies
  • 4 likes