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My3 unable to login

I recently signed up to a mobile wifi plan with Three. So far, so good. The connection suffers at peak times, but I guess that is to be expected. My issue is that I have been unable to sign into my my3 account to configure the set-up. I enter the Thr...

nickmo82 by • Fledgling
  • 2933 Views
  • 1 replies
  • 2 likes

Pac code not fully worked

HiToday my number from ee transferred over to my new 3 phone. I can send and receive calls but I can't send or receive text messages. Strangely the messages come through on my old phone, which I can't understand, as there is no network with ee anymor...

Pb_tb by • Fledgling
  • 7661 Views
  • 4 replies
  • 0 likes

stopping PAYG

Hi AllI was in the UK for 2 weeks and so bought a "Three" sim card for my phone with a 30gb, unlimited calls and texts package (per month). I am now back in Canada and I have put my Canadian SIM service provider card back in my phone. Is the PAYG aut...

Three+

I have just transferred my number but my Three+ is still showing the original Three number. How do I go about updating this?

MZone by • Maestro
  • 1597 Views
  • 3 replies
  • 0 likes

Upgrading from a sim to a handset

Have been on a 12 month sim only deal now for 6 months and tried to upgrade to a handset which was declined. You’d think with being an existing customer I’d be allowed a handset deal.

Refund request runaround

I've requested my account credit to be refunded 3 times and still not confident it will ever happen. I spoke to an operator on live chat early last week and requested a refund, was told this had been raised but got cut off near the end of the convers...

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