Is there any way to get an eSIM?

AllenO · ‎01-03-2024

Im having trouble with the following things:

1. the call centres where you cannot reach an actual representative

2. live chats giving you false promises of “you’ll have your QR code in 72 hours”

3. the function to request an eSIM online or through the app not working at all

Has anyone found a way of actually getting a QR code to get an eSIM?

sc1999 · ‎01-03-2024

No, I gave up trying. I have O2 and 3 sims and my new phone has 1 physical and 1 esim slot. O2 was easy and only needed 5 minutes in the O2 shop. It would have been quicker if the O2 guy had connected my phone to WiFi when he started.

View solution in conversation

sc1999 · ‎02-27-2024

I have an O2 esim. I had to go to the store to have it done. First they stopped the old sim and then loaded the esim. I could not get a 3 esim and gave up trying.