Hi, I recently moved to three and I was told that if I wasn't satisfied, I could return within 14 days of receiving my purchase. I got two sims and a broadband, I was thinking of cancelling one of the sim contracts and keep the one other sim and the...
Hey there, I was wondering if I’d be able to get an extension on my bill this month till next month and I can pay together. I have recently been made redundant and will not have the money to pay my bill till 21/07/2024 can you help me?
I’ve just checked in my junk inbox to find a mail from the subject email address saying I haven’t returned my 5G broadband hub.This was a surprise as I returned the item over a month ago now!Can someone confirm if this is (a) a genuine email and (b) ...
Despite ringing customer services twice, I am STILL!!!!!! being charged for my daughters old mobile number. Number no longer exists and DESPITE SPEAKING TO CUSTOMER SERVICES TWICE!!! to get my monthly direct debit cancelled, I am still being charged....
Hallo I am unable to register on the 3+app. keep getting a message "Sorry something has gone wrong". I have contacted the assistant but no help at all. I have removed the app and reinstalled it and restarted the phone. I can use the ordinary 3 app. M...
Hello, I have had a tablet contract for over 3 years, but I have never been able to access the account number of the tablet to see invoices or upgrade the device, the only thing I have always had access to is my mobile number. When I received message...
I recently bought a S24+ from your in Sutton high branch. my bank statement indicates that all my debits have gone through. Despite this i am receiving messages from debt collection agency CRS that i missed 2 payments. i went to your shop in person t...
Hey I purchased 14 Day Go Roam Pass - EU and never got a confirmation email like it suggested. How do I know it’s actually worked. I don’t want to do it again and get charged twice but equally don’t want to get charged for roaming if it’s not worked
Have received numerous calls from 3 "Promotions Dept" on 02032 395533 offering significantly better deals than available through normal channel. Does this department actually exist or is it a scam?
