Best solution Ms Julie
hi do I have to have a 3 phone and sim if I want to use a 3mifi, or can the phone be a different network. My phone and sim expire next month but I have 15 months to go on my wifi contract.
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
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Billing
Why do I keep getting charged for picture messages when I'm not sending any.
SMS
I need to send an SMS to my home country which plan i need to recharge
Still No Refund
So I have made a few refunds, as I use mobile phone billing. It’s been over 60 days, I have contacted live support and they’re saying no refunds are in process. Despite it being confirmed by apple they were refunded, and to contact my phone provider ...
Please cancel my add ons
Please cancel my add ons. I can’t find any way of doing this online or on the Three app. Thanks
Charged for automatic top up 3 times on the same day with no reason
Hi All, I have been charged 3 times along the same day (13th May) for an amount equal to 25 GBP each time, without using any add on or additional service. Then the account was zeroed again.I would like to apply for an investigation/refund request. Is...
Three does not improve your credit score.
Three has refused to report the fact I pay over £40/ month to any credit union so it’s a big fat waste of time. I am probably going to leave three after my contract ends for a company that will report that I pay my bills on time.i contacted customer ...
eSIM email not arriving and physical SIM deactivated
Requested an eSIM for new phone, 3 deactivated my physical SIM but cant send me the Esim, it just never turns up. So now I have no phone until they send me a new physical sim. Obviously they think i should still be paying for not having a phone due t...
Download ebill Feb 2023
How do I download a bill from February 2023
