MY puk code

[Zaheer]

I was locked and blocked on my sim now I need my puk code which I do not know

[JonathanB · Accepted solution]

Hi @Zaheer,

That's frustrating to hear. PUK codes don't crop up too much these days, they're triggered if you have a PIN set against your SIM rather than your phone, and if that PIN is entered incorrectly 3 times. The code is unique to your SIM but our help teams should be able to retrieve this for you if you call or chat with us.

Thanks,
JonathanB

[Samuel]

Was that supposed to answer the Q 😶

[JonathanB]

Hi @Samuel,

Sorry if this didn't seem to be a clear answer to you. Essentially the main point is that PUK codes can't be given over a public forum. We need to direct you to who can access your account.

If you're facing a similar issue and your phone is asking for the PUK code, you'd need to contact customer services over the phone or on chat. I provided a link to our contact us page in the original answer. " call or chat with us."

Hope this helps,
Jonathan

[Kalam2016]

Please sending pac code blocks sim

[Kalam2016]

07********* sim blocked please lost may pac code please send email pac code pl

[JonathanB]

Hi @Kalam2016,

Please don't share private details like your phone number here, as this is a public forum. We won't be able to supply a PUK or PAC here.

As I mentioned on the previous replies to this topic, you'd need to get in touch for a PUK to unblock a SIM card: https://www.three.co.uk/support/contact-us

Or if it's a PAC you're after in order to switch network, you can find more info here: https://www.three.co.uk/support/switching/leave-three/more-information-about-leaving-three

Thanks,
Jonathan

[Kalam2016]

Please sending pac code lost