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Remove Smart Watch Add-on

P51oss2
New member

@JonathanB I am trying to remove my Smart Watch Add-on as I no longer have an Apple Watch. Customer Services say that all I have to do is remove the plan from my watch which I have already done but the Add-on is still active in my mobile plan. When removing the plan it states that the you have to contact Three to remove it from the account. Is this something you are able to help with as Customer Services don’t seem to know what to do. Thank you.

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