Accounts and services - Get support for Three services

Crazy data usage

Had my phone since May and with my old plan i never ever used my 8gb allowance, i started a new plan on August 26th and from then to now i have somehow used 21gb.....has anyone else had this problem, i do not stream anything or download anything and ...

Bought a sim card from third party provider and they shipped it to someone's else's address

I bought a sim card from Fonehouse and they said they had cancelled the sim card but they haven't and I'm still getting charged for someone else using the sim card. I went to the Three stores about it and they couldn't do anything about it and the on...

Contract

Hi my contract ends soon, what happens if I do nothing ? I have read the email and it appears I will stay on the same payment and deal is that correct ? Julie

Charged two times

Hey You've charged two times in this month. £20.90 on 22 August 22 and £20.90 on 30 August 22. Please refund ASAP. Thanks,

Best solution Paid my bill but says its not been paid

So I recently got my first bill and I paid it early well because its my first time on contract so didn't really know what to do but now it still says its coming out of direct debt on the 20th and that it hasn't been paid at all I went through live ch...

3 APP

I got 3 App and I am registered. For some reason I can’t login?

Can I view my itemised bill before it has been raised

Can I view my account activity for the last 48 hours online

Payment Taken Twice

So I have recently got a upgrade with 3 as my contract has expired but I had to pay a payment which I haven’t paid for yet from my last bill. So I paid for it using my credit card but my 3 account is linked to my Barclays which I normally pay for my ...

My3 account blocked

I have my three account blocked and I can't unblock it because it tells me that they have a system error, I need help

Best solution How to buy Data Pack for Existing PAYGO Account?

I have a PAYGO account from 2018 so I guess that is the old PAYGO. I want to buy the Data Pack and I can't figure out how. Even when I am logged onto the website, this page shows up https://www.three.co.uk/payg-data-packs?intid=yxtsrch-support-data-...

Account and services

Conversations