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a week ago
Hi
I have been trying to change my name on my account. I sent a response letter about 3 weeks ago and I haven't heard anything back.
Is there an email address I can email? Doing it by post is taking months.
Solved! Go to Solution.
a week ago
Hi @Twoshoesandhat,
If you reach out to proofs@contact.three.co.uk the team should be able to help. You'll need to include the following info:
Please include an attached image of relevant proof for a name change as relevant, such as Deed Poll, Final Order, Marriage or Civil Partnership certificate, or if none of these are applicable, a recent utility bill (dated within last 3 months) plus either Passport or Driver's License.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
a week ago
Hi @Twoshoesandhat,
If you reach out to proofs@contact.three.co.uk the team should be able to help. You'll need to include the following info:
Please include an attached image of relevant proof for a name change as relevant, such as Deed Poll, Final Order, Marriage or Civil Partnership certificate, or if none of these are applicable, a recent utility bill (dated within last 3 months) plus either Passport or Driver's License.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
a week ago
Try using their CHAT page.