Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have bought a phone on contract with Three, and this was stolen on the 27th August since than I am not able to process with my claim with the insurance company because I am not getting the right documents from Three. I have contacted the customer ...
I'm writing this at some ridiculous time in the night on a Sunday because I can't even reach support at this hour-Hi- Never imagined I was going to be typing a post on this forum yet here I am.I recently purchased the 14-Day Unlimited Data Add-on, si...
Hi, my data pack has expired and I still can't buy a new one because I get the message that I can only have one data pack active. How to fix this?
I have an ongoing insurance claim with Taurus and I am waiting on proof of usage from Three. I have raised multiple cases and each time been told I will receive it "in under 72 hours" yet each time they've closed the request without me recieving anyt...
I had brought a £10 data pack on monthly auto renewal paygo 3rd October 2023 with my card. Cannot get it activated. How do you get it activated?
Hello,I received this SMS from Three on 25SEP23:My Auto-Top-Up happens on the 27th of the month, and I got this SMS from Three on 27SEP23:The £10 Auto-Top-Up payment was taken from my credit card as usual on 27SEP23:However the Auto-Top-Up payment ha...
The 2 years contract has finished and they are charging money on the account. The contract expired in August.
I am new to Three, I joined via a 3rd party (Samsung Mobile Shop).My number was ported over from EE yesterday.I have installed the Three app, when I click "go to account" it asks me to register, so I put in my phone number, email address, choose a pa...
I want to but a 7 day roaming add on to start on the 12th October.I clicked on the link and it just went straight to 'Added' or something similar, So I removed it straight away.How do I buy this (7 days for £10) to start on a selected day, rather tha...
I was charged twice for the monthly auto-renewal. After that the system buying a 30GB add-ons by its own.Unable to access live chat as there's no operator available all the time.Dialing 333 does not get me to any human but recorder only.Anyone else h...
