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Conversations

When does eu roaming add-on start?

I have a short upcoming trip to France when I will need use of my phone for data, texts and calls.  The online order page for 7 day eu roaming doesn't ask me when I would like the add-on to start.  So does it begin as soon as I hit the "buy" button o...

Herman by Fledgling
  • 2816 Views
  • 2 replies
  • 0 likes

Un known caller

Hiya im keep getting no caller id calls,is there anychance you can trace who they are coming from,i had one for instance on Saturday evening at 23.13 and Sunday night at 21.48….and have had previous ones also, many thnaks tracy.: my number is 0******...

Tracy by Fledgling
  • 6562 Views
  • 2 replies
  • 0 likes

Three Email Says 'Device Not Received!'

I recently upgraded to a Google Pixel 7a and decided within the 14 day cooling off period that whilst the device choice was right, the value plan wasn't. When I contacted live chat, I had to cancel the entire order just to change to a lite plan which...

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Go roaming add on issue

I'm going abroad today tried to buy the 7 day EU roaming but the add on said I put through unlimited txts for zero cost. So I tried to put it through again and now I have two in my add ins for zero cost. How do I get rid of one of these and check if ...

Cjm by Fledgling
  • 808 Views
  • 1 replies
  • 0 likes

PAYG Go Roam in EU no longer free?

I'm on SIM only monthly reoccurring PÀYG £10 deal. It has always given me FREE Go Roam in Europe and some other places. I arrived to Cyprus (Larnaca) and from day one it started to charge me for text and voice calls to the UK? Customer Service Chat -...

manulike by Fledgling
  • 3594 Views
  • 5 replies
  • 1 likes

Account in credit question.

Hi, I just renewed my contract in April and mays bill was the same as my old contract usually was and I paid in full. Now my bill says is -£13 something, my question is will this just be taken off the balance of my next bill or will it get refunded/d...

Aeraa by Fledgling
  • 960 Views
  • 1 replies
  • 0 likes

Cancelling voicemail diverts

Hi All,So I’ve ported three numbers across to Three pay as you go. Basically want the opportunity to ‘test drive’ the Three coverage in my area before committing to a two year contract. So I contracted Three this morning and asked them to remove the ...

Mr_R by Fledgling
  • 4319 Views
  • 6 replies
  • 0 likes