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Conversations

Three+ Device Compatibility

I have an iPhone 7 and iPhone 8, none of them are compatible to update the Three+ app to get my rewards. What else can I do to get my rewards? Thanks, Jon

jla06 by Fledgling
  • 1403 Views
  • 3 replies
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Best solution Smartwatch Pairing: I'm very, very confused

I'm trying to understand Smartwatch Pairing and 3's e-sim service for Apple Watches.Basically, I have a 3 phone contract. I'm planning on getting an Apple Watch with a data connection (not from 3, but direct from Apple). How do I get an e-sim from 3 ...

dartiss by Fledgling
  • 7764 Views
  • 14 replies
  • 0 likes

Complaint

Hello, we have received an email to contact you about the complaint that we gave in.Complaint code:

PrePaid Add on not credited

In October I used DIng to buy two vouchers for Data packs. The first one to begin on October 12, the other to begin November 12th. My 3 account shows both purchases, since the data packs are only good for 30 days. However, after November 12th, the se...

LC by Fledgling
  • 920 Views
  • 1 replies
  • 0 likes

Network

@ThreeUK I set my phone to roam while in the UK before travelling out to Nigeria but I am unable to use it here in Nigeria despite it still showing the roaming sign. What do I need to do to be able to receive calls on it?