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3 weeks ago
Hi since updating the 3 mobile App I can’t access the account details just get a white screen. iPhone7+ 15.8.3 IOS loaded.
App opens OK
Any advice would be appreciated.
cheers Tim
2 weeks ago
Same issue! Tried on browser and I just get blue dots constantly.
2 weeks ago
Same issue, can’t buy an add on or data pack and that’s a real problem as I’m abroad and in need of internet allowance
2 weeks ago
Having the same issue
2 weeks ago
The service from three is utterly appalling and I’m ready to leave and go elsewhere
2 weeks ago
Also having the same issue, can’t login into my account via the app and just get a white screen. Looks like I won’t be upgrading my phone with Three and will go elsewhere now
2 weeks ago
Am also having same issue. Tried uninstalling and reinstalling the app but still not working in app or browser.
a week ago
Hi Three do you have any response to this? I have the same issue and am about to travel abroad so needed to add roaming data, can’t get into my account at all
a week ago
Huh, it allowed me to log in to post this comment though! Strange
a week ago
Yes I am having the same problem 😞
a week ago
I’m having same problem as well-
just get a white screen on iphone7 when I click on Account.app opens up ok.
it’s been like this since 22/9 evening.