- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
2 weeks ago
Hi since updating the 3 mobile App I can’t access the account details just get a white screen. iPhone7+ 15.8.3 IOS loaded.
App opens OK
Any advice would be appreciated.
cheers Tim
Friday
Same issue! Tried on browser and I just get blue dots constantly.
Saturday
Same issue, can’t buy an add on or data pack and that’s a real problem as I’m abroad and in need of internet allowance
Saturday
Having the same issue
Saturday
The service from three is utterly appalling and I’m ready to leave and go elsewhere
Saturday
Also having the same issue, can’t login into my account via the app and just get a white screen. Looks like I won’t be upgrading my phone with Three and will go elsewhere now
Saturday
Am also having same issue. Tried uninstalling and reinstalling the app but still not working in app or browser.
Sunday
Hi Three do you have any response to this? I have the same issue and am about to travel abroad so needed to add roaming data, can’t get into my account at all
Sunday
Huh, it allowed me to log in to post this comment though! Strange
Monday
Yes I am having the same problem 😞
Monday
I’m having same problem as well-
just get a white screen on iphone7 when I click on Account.app opens up ok.
it’s been like this since 22/9 evening.